Auschwitz Nazi Camp day tour from Wroclaw

driver: English-speaking

guide in Auschwitz: English by default, other languages on request if available: Spanish, Italian, French, Russian, Portuguese, German, Hebrew, Polish

• PRICING and BOOKING 

  How to book the tour?
  The best way is to book it via our website. If you cannot do it for some reason, please send us an e-mail and we will contact you shortly. Paid bookings via our website have priority over the phone/email reservations. You can also call us at +48 604 704 685.

  How early should I book the tour?
  The earlier the better. Tickets in Auschwitz sell out even a few months in advance.
  

  Do I need to pay full amount in advance?
  Yes, in order to confirm the tour we ask you to pay full amount upfront.

  Private or shared transportation
  If you are happy to join other travellers in the car just choose the standard group option while going through the booking procedure. If you want to have the car just for yourself, choose the private transportation option and our system will add 25% extra charge for a private car.

  Do I have to pay for the entrance fee in Auschwitz-Birkenau Camp?
  No, the price of the tour includes entrance fee to Auschwitz and Birkenau Museum.

  What kind of payment method do you accept?
  Our preferred payment method is credit/debit card via our website.

  Can the price be changed?
  Prices of the tours booked via our website are final.

  What is the cancellation policy?

  No refund will be provided for cancellations made less than 6 days in advance, or in case of no-show.
  A cancellation fee of 30% applies for cancellations made 6 or more days in advance.

• GENERAL 

  What is the size of the group departing from Wroclaw?
  Our cars can fit up to 8 passengers. If you book for a larger number of people, you travel by 2 cars or by bus (please contact us via email).

  Will I be picked up from my hotel? 
  Pick up from your hotel is guaranteed during semi-private tour. In the case of the group tour, most of the times pick up from your hotel is possible. If not, we designate the most convenient meeting point. Exemplary meeting points: Radisson Blu hotel, Puro Hotel Wroclaw Old Town.

  Is it possible to do the tour alone?
  Yes, if you want to be the only one person in the car you will be charged 25% extra.

  Is this tour appropriate for children?
  Visits to the Auschwitz Museum by children under the age of 14 are not recommended.

  Do you have a kindergarten service? I don’t want my children to visit Auschwitz inside. 
  No, we don’t have a kindergarten service. Kids can stay with the driver in the car.

  Can I leave the Auschwitz Museum if I don’t feel well and wait for the group outside?
  Yes, the driver waits in the parking lot. You can join him and wait for the group or spend time in the nearby restaurant.

• TIMING 

  When will I know the pick-up time and the exact schedule?
  If you order a private tour, please indicate your preferred starting time. We will do our best to accomodate your request, as long as the schedule allows it. We will confirm the exact pick-up time one day before the tour by email.
  If you join a group, we will confirm the exact pick up time one day before the tour by e-mail. Your pick up can be between 8.00AM and 12.00PM. If you need to be back in Wroclaw earlier than 22.00, please let us know as soon as possible.

  How long is the road trip? 
  The driving time from Wroclaw to Auschwitz is about 3h.

  How long is the visit in Auschwitz?
  The Auschwitz-Birkenau tour takes around 3,5h, including the Birkenau camp.

• FOOD 

  Do you provide breakfast, lunch and dinner?
  We recommend having breakfast before the tour. We do not provide lunch, but you can ask the driver to make a lunch break on the way back.